Terms of Service

Please read these terms carefully before using our services

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using the Tribe Systems platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Tribe Systems provides a fan engagement platform that enables brands, sports teams, music artists, and entertainment organizations to connect with their fans through interactive experiences, payment integration, analytics, and personalized marketing solutions.

3. User Accounts

3.1 Account Creation

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate, current, and complete
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

3.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Tribe Systems is not liable for any loss or damage arising from your failure to comply with this section.

4. Use of Service

4.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful, offensive, or illegal content
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any portion of the Service
  • Use automated systems to access the Service without permission
  • Reverse engineer, decompile, or disassemble any part of the Service

4.2 Content and Data

You retain ownership of any content you submit through the Service. By submitting content, you grant Tribe Systems a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content solely for the purpose of providing and improving the Service.

5. Payment Terms

5.1 Fees

Access to certain features of the Service may require payment of fees. All fees are stated in the currency specified at the time of purchase and are non-refundable except as required by law or as otherwise stated in these Terms.

5.2 Billing

Fees are billed in advance on a monthly or annual basis, as selected. You authorize Tribe Systems to charge your payment method for all fees due. If payment is not received, we may suspend or terminate your access to the Service.

5.3 Refunds

Refunds are provided only in accordance with our refund policy, which may be updated from time to time. Contact us for specific refund inquiries.

6. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Tribe Systems and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

7. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your information.

8. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

9. Third-Party Services

The Service may integrate with third-party services, applications, or websites. Your use of such third-party services is subject to their respective terms and conditions. Tribe Systems is not responsible for the availability, accuracy, or practices of third-party services.

10. Termination

10.1 By You

You may terminate your account at any time by contacting us or using the account termination features in the Service.

10.2 By Us

We may suspend or terminate your access to the Service immediately, without prior notice, if you breach these Terms or engage in any fraudulent, abusive, or illegal activity.

10.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account and data, subject to our data retention policies and applicable law.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRIBE SYSTEMS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

13. Indemnification

You agree to defend, indemnify, and hold harmless Tribe Systems and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Service or violation of these Terms.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of [Your Jurisdiction].

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Tribe Systems
Email: legal@tribesystems.com
Contact Form

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tribe Systems regarding the use of the Service and supersede all prior agreements and understandings.